Smart Targeting
Show the right survey to the right customer — at the right moment.
Control where, when, and to whom your surveys appear using powerful targeting rules based on pages, customer type, location, device, and behavior.
Targeting
Target the right audience
Control who sees your surveys with flexible targeting rules.
Location targeting
Show surveys based on customer country or location.
Customer type targeting
Target new or returning customers differently.
Page targeting
Control on which pages your surveys appear.
Product & collection targeting
Show surveys based on purchased products or collections.
Language targeting
Display surveys based on the user's language.
Device targeting
Target users by device type — desktop, mobile, or tablet.
Browser targeting
Show surveys based on the user's browser.
Behavior-based display
Control how often surveys appear — once or until submission.
Use cases
Targeting in action
Show the right survey to the right customer at the right moment.
New visitors
Show a welcome or attribution survey to learn how first-time shoppers found your store.
Returning customers
Send NPS or CSAT surveys to measure loyalty over time.
Checkout visitors
Trigger an exit-intent survey when shoppers with items in their cart try to leave.
Post-purchase customers
Capture feedback on the thank-you page while the experience is still fresh.
Geo & device targeting
Reach the right users based on country and device type.
Specific pages
Show surveys only on the pages where feedback matters most.
Outcomes
Smarter Targeting — Better Results
Reach the right audience
Show surveys to the most relevant users based on country, device, and customer type.
Increase response quality
Ask the right people at the right moment to get more meaningful feedback.
Reduce irrelevant responses
Avoid showing surveys to users who are not part of your target segment.
Make better decisions
Use more accurate and focused data from properly targeted audiences.
Improve user experience
Show fewer, more relevant surveys instead of interrupting everyone.
Other features
Start collecting feedback that grows your store.
Install in 2 minutes. No code, 14-day free trial.