Advanced Analytics
Turn every survey into actionable insights.
Analyze performance across all surveys or dive deep into individual responses, question-level data, and audience segments — all in one place.
Understand your survey performance
Explore key analytics that show how users interact with your surveys — from overview metrics to deep drop-off insights.
Survey Performance Overview
Instantly see how your survey is performing across all touchpoints with real-time tracking of completions, rate, and time-to-complete.
Spot healthy or struggling surveys in secondsResponse Funnel
Track where respondents drop off between view, start, and completion. Identify bottlenecks and optimize your survey flow.
Turn drop-offs into conversion winsQuestion-Level Analytics
Dive deep into completion rate and drop-off for every single question. Find the exact prompt that hurts your data quality.
Fix the one question that kills conversionDevice & Completion Split
Segment results across mobile, tablet, and desktop, and compare partial vs completed responses to understand who's really engaging.
Optimize for the audience that mattersDeep Dive Segmentation & Filtering
Go beyond surface-level metrics. Slice and dice your survey data to uncover the hidden patterns in how different audience segments respond.
- Identify correlations between specific answers and high satisfaction scores.
- Compare performance across Email, Web, and embedded channels over any date range.
Advanced charts for deep insights
Go beyond surface-level data with specialized visualizations designed for every survey metric.
NPS Breakdown
Net Promoter Score performance
CSAT Distribution
Customer satisfaction spread
Every question type has its own custom chart in analytics
Overview
General Analytics
Beyond individual surveys, get a full overview of how all your surveys are performing in one place. Track engagement, response trends, and performance across your entire survey collection — all from a single dashboard inside Apricot.
Outcomes
Smarter Analytics — Better Insights from Your Surveys
Understand customer behavior
See exactly how users respond, drop off, and interact with your surveys.
Improve survey performance
Identify weak points in your flow and optimize completion rates.
Increase response quality
Focus on meaningful data by analyzing real user behavior and patterns.
Make better decisions
Use clear, structured analytics instead of assumptions.
Optimize customer experience
Turn feedback into improvements that increase satisfaction and loyalty.
Other features
Start collecting feedback that grows your store.
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